FAQ





Question:
How do I find the radio stations?


Answer:
There are two ways to find the stations: general browsing or searching for a specific station.

To browse, go to the home page and choose a geographical section, for example, Europe. You will then be presented with a list of countries within Europe. Clicking on one of the country names will display a list of stations from that country, and to listen, click on the Live Feed link. Clicking on the station's name will take you to their website.

To search, click on the Search link at the top of each page. This will bring up the search screen

The search facilities offered on Live Radio on the Internet are probably the most complex and comprehensive search facilities available on any site on the Internet.

In the search box you will see 7 fields: Station, Country, State/Province, City, Genre, Media Type and Results per page.

Above the first 5 fields you will see a drop-down box. The default value for this is "Like". The other possibility in this box is "Exact".

"Exact" means an EXACT match to what you typed, and "Like" means CONTAINING all the words, in the order you typed them. This applies to all search fields with the "Like"/"Exact" option.

Station -- In this field you enter the name of the radio station you are looking for (e.g. Radio 1). If you leave the drop-down box to the left of the station field set to "Like", the search will find all stations with "Radio 1" in their names, for example, Radio 1, BBC Radio 1, Radio 100 etc. If the drop-down box had "Exact" selected, then the search would only return an EXACT match, e.g., stations called "Radio 1", and NOT BBC Radio 1, Radio 100 etc.

Remember, "Exact" means EXACT MATCH, "Like" means CONTAINING.

Wildcards are not supported.

Country -- Enter the country you are seeking stations from. Like and Equal applies.

State/Province -- Enter the State or Province you are seeking stations from (e.g. Northern Ireland, California, Alberta etc). Like and Equal applies.

City -- Enter the City you are seeking stations from. Like and Equal applies.

Genre -- Enter the genre of station you are seeking. Like and Equal applies. There are MANY genres available and it's best to use the "Like" option when searching on genre.

Media Type -- This allows selection of the type of media you wish to hear, e.g. MP3, Real Media, Windows Media Player etc, but note that NOT ALL PORTABLE DEVICES WILL BE ABLE TO PLAY ALL MEDIA TYPES.

Any fields left blank are ignored, but at least one field must be completed.

Results per page -- This allows you to select the number of results returned per page; 10 or 20.

In addition, you can perform combination searches, i.e. searches on more than one criteria. For example, if you want stations playing jazz, using MP3 in London, United Kingdom you would enter "London" in the City field, "United Kingdom" in the Country field, "Jazz" in the Genre field and select "MP3" from the Media drop-down list and click the Search button. This will show the required results, but as the Genre field's drop-down list was set to "Like", all stations with Jazz in their genre will be included, e.g. Jazz, Jazz/Blues, Jazz/R&B etc. If you only want Jazz stations, change the drop-down box to Exact.

Finally, searches are NOT case sensitive, in other words RADIO 1 is the same as radio 1 or Radio 1.


Question:
Do I need to pay you to listen to the stations or use the site?


Answer:
No, use of this site is free, but there are a few stations listed (mostly in the Caribbean) which require you to register/subscribe to listen; some of these stations charge you.


Question:
I'm from a band and would like to get our music played on your station. How do I do this?


Answer:
You can't -- we're not a station, we're a portal. Similarly, please don't ask us to play a request, for the same reason!


Question:
Why does the audio sometimes break up or start and stop?


Answer:
This can be caused by network congestion.
It can also be caused by too many people trying to listen to the same station at the same time -- many stations have a limit to the number of streams they can serve (i.e. the number of people who can listen simultaneously). It could also be caused by internet connection problems with your ISP, i.e. not enough bandwidth available for you or maybe poor mobile coverage.


Question:
Why do you have adverts on the website?


Answer:
Simply to cover costs. Reliable webhosting costs quite a bit as does a high-speed connection, which we need for checking the links.


Question:
When are you going to offer a subscription-based, advert-free facility?


Answer:
There are no plans to do this at the moment.


Question:
How can I get a radio station added to your database?


Answer:
Click on the Add A Station link in the left sidebar on the desktop website and complete the form.


Question:
How can I get information about a radio station corrected or updated?


Answer:
Click on the Amend A Station link in the left sidebar on the desktop website and complete the form.


Question:
Why do some of the links not work?


Answer:
Could be that there's a temporary problem with them or perhaps the station has changed the address. We allow a station 4 weeks to correct any problems before we delete a station from the database. We used to allow a few days, but this meant more work as we'd delete a station only to have it return maybe a week or two later.


Question:
How often is your database updated.


Answer:
Virtually daily, and usually several times!


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